Three services during one visit to ASC: one stop shop format of services delivery in Yerky hromada

There are about five thousand people living in the Yerky amalgamated hromada. Therefore, almost all residents know each other and are familiar with the latest news of the community life. Thus, when Lebedev’s family found out that the modernised ASC will start working in their hromada soon, they decided to wait for the opening and do not go to the nearest city on administrative matters. Although the reason for this drive was very important - the birth of their daughter Victoria, the tenth child in the family of Pavlo and Kateryna

Accessible for people with disabilities administrative services in Tiachiv hromada

Liubov Zelenko and her daughter Svitlana are residents of a small town Tyachiv, a center of Tyachiv amalgamated hromada in Zakarpattia oblast. Mom and daughter are both people with disabilities, Svitlana moves only in a wheelchair. Liubov Zelenko says Tyachiv ASC is perhaps the only place in the whole infrastructure of the town which her daughter is able to enter

One day with mobile ASC: first experience and advice to hromadas

Mobile ASC is a specially equipped vehicle for providing high-quality administrative services to residents of remote communities in a one stop shop format directly in villages and small towns. Ukraine’s first Mobile ASC was launched in winter 2017 in Slavuta Hromada, Khmelnytskyi oblast with the support of U-LEAD with Europe Programme

Visual Report of Inception Phase of U-LEAD with Europe Programme

Visual Report of the Inception Phase of U-LEAD with Europe Programme

Ukrainian e-governance leaders and experts shared lessons learned at Tallinn e-Governance Conference

On 29 – 30 May, State Secretary Volodymyr Bondarenko and the delegation of the Ukrainian State Agency for e-Governance participated at the Tallinn e-Governance Conference to share achievements and lessons learned in conducting reforms and implementing e-governance, and to find inspiration for further developments in e-governance