Three services during one visit to ASC: one stop shop format of services delivery in Yerky hromada

There are about five thousand people living in the Yerky amalgamated hromada. Therefore, almost all residents know each other and are familiar with the latest news of the community life. Thus, when Lebedev’s family found out that the modernised ASC will start working in their hromada soon, they decided to wait for the opening and do not go to the nearest city on administrative matters. Although the reason for this drive was very important - the birth of their daughter Victoria, the tenth child in the family of Pavlo and Kateryna

One day with mobile ASC: first experience and advice to hromadas

Mobile ASC is a specially equipped vehicle for providing high-quality administrative services to residents of remote communities in a one stop shop format directly in villages and small towns. Ukraine’s first Mobile ASC was launched in winter 2017 in Slavuta Hromada, Khmelnytskyi oblast with the support of U-LEAD with Europe Programme

7 Qualities of Appropriate ASC

The infographics of 7 key qualities that an appropriate ASC should have

Accessible for people with disabilities administrative services in Tiachiv hromada

Liubov Zelenko and her daughter Svitlana are residents of a small town Tyachiv, a center of Tyachiv amalgamated hromada in Zakarpattia oblast. Mom and daughter are both people with disabilities, Svitlana moves only in a wheelchair. Liubov Zelenko says Tyachiv ASC is perhaps the only place in the whole infrastructure of the town which her daughter is able to enter

Decentralisation and gender equality

U-LEAD with Europe Programme supports the equal rights of women and men, in particular in administrative service delivery. Gender equality is one of the key values of the Support to Improved Administrative Service Delivery component which is aimed at establishment and modernisation of up to 600 ASCs

Most Energy-Efficient ASC in Ukraine (video)